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Terms & Conditions

Terms of Use

Your use of the Service constitutes your acceptance of and agreement to all of the terms and conditions in these Terms of Use and the Privacy Policy and your representation that you are adult enough to use the services as per laws of the land. 

Your use of the Service after such posting will constitute your acceptance of and agreement to such changes. Therefore, you should frequently review these Terms of Use and the Privacy Policy to see if there has been any update and changes incorporated. 

Collection of your Personal Information has limited control over the quality, timing or legality of Services delivered by Service Provider. makes only a sincere attempt to provide best Service Providers and hence does not take full responsibility of suitability, reliability, timeliness, or accuracy of the Services requested and provided by Users.

Neither nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any user of the service. and its affiliates and licensors will not be liable for any claim, injury or damage arising in connection with your use of the service.


Customer offer Service Payments for each requested service. Three days after a service is scheduled, if there is no complaint by the Customer, the service will be marked as closed by UrBuddy, the agreed upon payment will be transferred to the Service Provider. 

Release is only a marketplace of service providers. Though we take utmost care in collecting information and background check of service providers still we may have missed out any information unknowingly and/or Users have not have shared the correct and all information with Hence if any dispute arises with one or more Users, you release (and our officers, directors and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

Links to Other Web Sites

Links (such as hyperlinks) from to other sites on the Web do not constitute as the endorsement by of those sites or their content. Such links are provided as an information service, for reference and convenience only. does not control any such sites and is not responsible for their content. 
The use of any website controlled, owned or operated by third parties is governed by the terms and conditions of use and privacy policies for those websites, and not by's Terms of Use or Privacy Policy. You access such third-party websites at your own risk.

Account, Password and Security

You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any password and account number provided by you or for accessing the Service. You are solely and fully responsible for all activities that occur under your password or account. has no control over the use of any User's account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you will contact immediately.

Your Information

“Your Information” is defined as any information and materials you provide to  You are solely responsible for Your Information, and we act merely as a passive conduit for your online distribution and publication of Your Information. You hereby represent and warrant to that Your Information (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party's copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy; (d) will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libellous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain child pornography or be harmful to minors; (g) will not contain any viruses, Trojan Horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

Billing and Payment Policy

Customers are obligated to pay for the Services, unless specifically notified otherwise. Customers can pay using Internet Banking and/or credit/debit cards (“Bank Account”) through’s payment gateway partners or could just pay the UrBuddy Service Provider in cash after the Service is completed. 

While will use commercially reasonable efforts to ensure the security of all banking and other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold harmless for any damages that may result therefrom. will use third party services to process banking information. For further information regarding that Services, please contact to request information about's internet banking and other cashless transaction providers. 

Termination and Suspension

Without limitation, may terminate or suspend your right to use the Service if you breach any term of this Agreement or any policy of posted on the Service from time to time, or if otherwise finds that you have engaged in inappropriate and/or offensive behaviour. If terminates or suspends your right to use the Service for any of these reasons, you will not be entitled to any refund of unused balance in your account. In addition to terminating or suspending your account, reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. may terminate or suspend your right to use the Service at any time for any or no reason by providing you with written or email notice of such termination, and termination will be effective immediately upon delivery of such notice. Even after your right to use the Service is terminated or suspended, this Agreement will remain enforceable against you. 

Intellectual Property Rights

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that users see or read on the Service is owned by or are used by permission.

Modifications to the Service reserves the right in its sole discretion to review, improve, modify or discontinue, temporarily or permanently, the Service or any content or information on the Service with or without notice. will not be liable to any party for any modification or discontinuance of the Service.

No Liability

You agree not to hold, its affiliates, its licensors, or any of such parties, agents, employees, officers, directors, corporate partners, or participants liable for any damage, suits, claims, and/or controversies (collectively, “liabilities”) that have arisen or may arise, whether known or unknown, relating to your use of or inability to use the service, including without limitation any liabilities arising in connection with the conduct, act or omission of any user (including without limitation stalking, harassment that is sexual or otherwise, acts of physical violence, and destruction of personal property), any dispute with any user, any instruction, advice, act, or service provided by or its affiliates or licensors and any destruction of your information. 


You hereby agree to indemnify, defend, and hold harmless, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against any and all claim, loss, expense or demand of liability, including attorneys' fees and costs incurred, arising from your use or inability to use the Services.

General Provisions takes no responsibility for money paid to Service Provider without informing us. 
We discourage any tips or reward to any of our Service Provider however if any Customer is doing so is completely based on their own will and decision. 
Service Provider is liable for any damage by him, in occurrence of any such event the Customer is requested first contact UrBuddy customer care and then may lodge a complaint against the Service Provider, if the solution is resolved amicably. may decline to arrange Service Providers on National Holidays, Public Holidays, Government Holidays without any obligation to any customer or user. 

Customers are requested to report/inform us immediately for any misconduct or unsatisfied behaviour of any of Service Provider so that can take action for improvement. However if the misconduct is falling in the category of breach of law then Customer may deal with that as per the applicable laws directly with the Service Provider and will not be responsible in such case.

Also, in case any criminal act is committed by the Service Provider while providing Services, the Customer, at its own will can take direct action under the laws of country and also keep us informed on full details of the same. will not be party to any such action.



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